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Shipping Policy

We ship internationally and welcome customers worldwide!

 

We stock inventory in a modern, efficient warehouse in California and most orders are filled the same or next business day. Special order items require approximately 7-10 additional business days for processing before they can be shipped. All items displayed on the Rockmerch.com website are typically in stock and available.

 

Orders sent to United States addresses usually arrive within 2 to 5 business days and international orders typically arrive in 4 to 8 business days. Delivery times are estimations only and cannot be guaranteed due to factors beyond our control.

 

Packing slips exclude pricing details in case your order is a gift and therefore prevents the recipient from seeing the order charges.

 

For orders outside of the United States, jurisdictions may impose their own taxes and duties as well as Brokerage and COD fees based on their own regulations. These fees are not included in your purchase price and will be collected by these entities as applicable.

 

We work with various freight companies to keep our shipping rates low, even on international orders. We do not ship to freight forwarders but our shipping rates are very reasonable so ship directly to your international destination. You will see the cost we apply for shipping in the shopping cart before you approve your order for payment processing. Note that your charge for shipping includes a component for handling as well.